Return / Exchange Policy:
Our return / exchange policy is very simple. If the item we sent you is defective when you received the shipment from us (NOT AFTER USE), you can report to us by email for return / exchange / refund arrangement.

Request(s) for return or exchange and report(s) of missing or damaged part(s) must be received within 7 days of your receipt of merchandise(s). We reserves the rights to entertain requests received thereafter.

All returns are subjected to a 18% restocking fee. There is no return once the merchandise box is opened. Exchange is possible only if the merchandise is found to be genuinely defective at the point of receipt.

Items returned must be in as-new conditions with the packing slips, manuals, accessories
and all other items intact in original packaging. Returned merchandise must be received from
our customer before we will process and ship out any replacement.

All merchandise should be returned to us by shipping carriers with safe method which provides proof of shipment (just in case your item does not reach us. so you can check with your local shipping carrier.) We will not responsible for the lost of returned merchandise in shipping.

Shipping and handling charges for all orders are non-refundable, as we have paid the Post Office to send the shipmant and the Post Office will NOT refund the postage cost back to us after they processed the shipment. For returned merchandise that is found to be genuinely defective, we ship out replacement for free (we pay for the replacement shipping cost) and will not charge additional shipping and handling fees.

We reserves the right to return merchandise to its customer and not refund money, if we in our opinion deem that the merchandise has been used, crashed, abused, misused or modified in any form, or has been damaged by water, dust, or other contaminants.

* Please inspect the product when you received the shipmnent, identified any issue and report to us BEFORE you use it. Please also check over the products and make sure they are all good.

** Return / exchange / refund is not allowed if the item has been used or opened.

We have inspected all products before shipment as we stated above, if you have any problem with the product(s) you ordered from us, please report it at the time when you received the shipment (not after use please).